1 reviews | Active since Jan 2017
*********** mechanics at local workshop in Bloemfontein.
<p>I took my Peugeot 308 to Auto Clinic in Bloemfontein to fix an oil leak, they quote me R1900 for repairs, then they said they have to replace the vacuum pump which i have then paid R3600 for to order the part from Peugeot and they have replaced the pump for me. After Auto clinic replaced the pump the car then did not want to start. They then told me they don't know what is wrong with the car after a week, then I told them to take the car to the peugeot dealership to see if peugeot can fix the problem. After another week at peugeot they have manage to fix the car and had to replace the cam sensors and the timing tensioner. These parts were not faulty at the time I took the car to Auto Clinic and now Auto Clinic don't want to pay Peugeot for the repairs and work done on the car as they said yes go ahead to replace and fix the faulty parts. Now Auto clinic says I must pay the invoice amount of R5788 at Peugeot and they will then not charge me the R1900 they have first quoted me in the beginning to replace the vacuum pump.</p> <p>Also the manager named Corrie at Auto Clinic admitted to me that they did not have the correct tools to fix my car and have it back on the road. This business has incompetend staff and mechanics that does not know what they are doing. I strongly suggest that nobody take their car for any work to be done or fixed at them.</p>
It is to my great dissapointment that I even did not get any help from the motor industry Ombudsman after I have contacted them in regards to the above mentioned complaint about Auto Clinic in Bloemfontein. I have received 2 emails from the Ombudsman saying that they have emailed the workshop a copy to respond and till today 30.5.17 I have not hear anything from the ombudsman after I have sent them follow up emails to ask what is the status of my complaint. I have contacted the Ombudsman 26.01.17
It is to my great dissapointment that I even did not get any help from the motor industry Ombudsman after I have contacted them in regards to the above mentioned complaint about Auto Clinic in Bloemfontein. I have received 2 emails from the Ombudsman saying that they have emailed the workshop a copy to respond and till today 30.5.17 I have not hear anything from the ombudsman after I have sent them follow up emails to ask what is the status of my complaint. I have contacted the Ombudsman 26.01.17
