RR
Roseman R

1 reviews | Active since Jan 2024

14 Aug 2024, 19:18

Disappointed in Alberton Auto City

Alberton Auto City, a group that does not care for the consumer. I bought a vehicle in January 2024, and within a month i pointed out challenges with the seller. They informed me to have it assessed. Ford they would charge me close to R14000 to diagnose the vehicle. After interactions with the dealership the vehicle died in May 2024. Based on the experience I informed the dealer i was not interested in the vehicle or the deal. I was compelled to allow them to repair it. The vehicle was taken for repairs and a workmanship of 1yr on the repairs was announced. The vehicle was returned to us on the 19th July 2024 and died on the 31st July 2024.

The insensitive comments of being told "you knew it is not a brand new car" stated by the salesman is an utter slap in the face as i am paying R8300.

The vehicle has been "ours" for 6months but we have driven it for 3 months. We am no longer interested in the vehicle, nor do I want a replacement vehicle. I want the deal to be canceled. This is within the strength of the dealership, but they choose to ignore the needs of paying consumers and take advantage and resort to robbing me. Please help me

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