Auto baltic midrand servicing is the worst

Midrand volvo auto baltic is the worst in any service you can expect. I have been going through it for yrs only because they are on my doorstep and volvo hq dealt with their pathetic service due to the maintenance plan. Post the mp as a client i have to deal with them and this curse of a customer service. Clearly volvo hq doesnt take clients serious on their views. Pity cos good cars but their service manager and his team clear dont have the right titles. Little wonder why the brand has a bad perception. Supergroup has lost the plot on this. Client means nothing. I have grown to love volvo cars because of my car and it took yet another service manager and the same dealership to finally seal this one. Great work volvo u wanted to lose customers by sticking with your stubborn and very useless service levels and u succeeded. One down and the couple more to go . Stick to the known brands for service guys. Unfortunately until volvo has a better network of dealerships then it may be worth the buy on one of your biggest investments.

They want to only take your money and no value add for it. Never pay attention to your needs as the paying client. They cannot afford to make a call to a customer and hide behind a mail sent and blames the customer for getting back to them late. I ahve always said from day 1 to call me. Typical though. I wasnt surprise has this was done previously. But angered cos i need my car. They say sorry my guys work till a certain time. Yet in our real jobs we would most likely get fired for saying that. But i suppose that why our companies brand is trusted. I certainly have no trust in volvo midrand. I was treated better when ********* entered my house. They had more courteousy. This is no exaggeration. I just want my car back from them and they have it. This is 1 star too many for them. Hello peter should think of adding no stars.