BMW, CUSTOMER SERVICE IS NOT OUR JOB

Good day,

see email trail below, and note not a single revert, i will never recommend this branch to anyone.

From: Mark Woods ********** Sent: 15 November 2017 09:33 AM To: 'Cillie Hanre (Auto Atlantic)' ********** Cc: 'Rossouw Roelof (Auto Atlantic)' ********** 'Vermeulen Gerhard (Auto Atlantic)' ********** ********** ********** Subject: RE: Deposit refund

Hanre

I have again escalated this mail as I did not even have an acknowledgement of it. We have not picked up the refund, kindly forward the POP.

YOUR CUSTOMER CONSIDERATION AND SERVICE IS LACKING!

Regards Mark

From: Mark Woods ********** Sent: 25 October 2017 10:48 AM To: 'Cillie Hanre (Auto Atlantic)' ********** Cc: 'Rossouw Roelof (Auto Atlantic)' ********** 'Vermeulen Gerhard (Auto Atlantic)' ********** Subject: Deposit refund

Hanre

My Mrs has been in communication with you for two weeks about the refund kindly revert on the status.

Regards Mark