DS
David S
1 reviews | Active since May 2014
13 May 2015, 09:24
Zero Feedback on Queries
On 4 May, I was involved in a car accident. There was damaged to my car, my self and my spectacles. I informed Auto & General of the accident while still on the scene (4 May), and have inquiries in how to claim for the expenses related to the damaged of my self and my spectacles two days later (6 May). I have sent several emails to [Email Removed] and [Email Removed] on 6 May, 7 May and 8 May. The majority of my inquires have been ignored.
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Auto & General's replyOfficial
13 May 2015, 10:04Hello parick,
Thank you for bringing the matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, where a more suitable time was requested.
We will call again at the agreed upon time.
Please accept our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing the matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, where a more suitable time was requested.
We will call again at the agreed upon time.
Please accept our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply13 May 2015, 10:04
Official
Hello parick,
Thank you for bringing the matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, where a more suitable time was requested.
We will call again at the agreed upon time.
Please accept our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing the matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, where a more suitable time was requested.
We will call again at the agreed upon time.
Please accept our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team