MM
Mandy-lee Meyer
1 reviews | Active since Mar 2019
08 Mar 2019, 13:51
You came with intentions of rejecting my claim from day 1!!!
They are quick to take your money, but let there be a reason for you to claim. They will find every way possible to reject your claim and make you feel like a ****. Bad treatment. Have not felt like the client once as well as having to open my doors to unexpected visits. You cooperate to your best ability for slack service and undermined treatment from rude brokers that show you ZERO compassion for your trauma.
DO NOT USE THEM.
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
08 Mar 2019, 15:15We acknowledge receipt of your complaint.
We do apologise for your frustration. We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We do apologise for your frustration. We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply08 Mar 2019, 15:15
Official
We acknowledge receipt of your complaint.
We do apologise for your frustration. We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We do apologise for your frustration. We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
08 Mar 2019, 15:56Update:
As discussed with our Customer Relation Specialist we will investigate the matter further in order to provide you with feedback.
Kind Regards,
The Auto & General.
As discussed with our Customer Relation Specialist we will investigate the matter further in order to provide you with feedback.
Kind Regards,
The Auto & General.
Auto & General's reply08 Mar 2019, 15:56
Official
Update:
As discussed with our Customer Relation Specialist we will investigate the matter further in order to provide you with feedback.
Kind Regards,
The Auto & General.
As discussed with our Customer Relation Specialist we will investigate the matter further in order to provide you with feedback.
Kind Regards,
The Auto & General.
Auto & General's replyOfficial
15 Mar 2019, 10:13Update:
We confirm that we have discussed the outcome with you as agreed upon. Further communication will follow telephonically and via email.
Kind Regards,
The Auto & General Team.
We confirm that we have discussed the outcome with you as agreed upon. Further communication will follow telephonically and via email.
Kind Regards,
The Auto & General Team.
Auto & General's reply15 Mar 2019, 10:13
Official
Update:
We confirm that we have discussed the outcome with you as agreed upon. Further communication will follow telephonically and via email.
Kind Regards,
The Auto & General Team.
We confirm that we have discussed the outcome with you as agreed upon. Further communication will follow telephonically and via email.
Kind Regards,
The Auto & General Team.
MM
Mandy-lee Meyer's updateReviewer Update
18 Mar 2019, 13:46Good day,
I trust this finds you well.
I had the option of responding to your message personally, but have chosen not to.
I would like to say I am very sorry for all that transpired and that my negative comment to Auto and General was ******** as well as my claim. The reasons for me choosing to do this are pretty simple. I am young and I would like everyone out there to understand when putting in a claim that the insurance company is only validating your claim. If things are untrue. You could face circumstances allot worse off then the reasons as to why you are claiming. I have had it hard the past year and a ******* was the last thing i expected, but due to me not being 100% truthful I was unable to claim and will struggle to take out in insurance in the future.
PLEASE UNDERSTAND THIS IS MY OWN FAULT.
I have chosen to learn from this, no matter if my intentions on my claim were pure. The fact is , ***** is *****.
Auto and General / Telesure, thank you for teaching me a life time lesson and once again, I am deeply sorry.
MM
Mandy-lee Meyer's update18 Mar 2019, 13:46
Reviewer Update
Good day,
I trust this finds you well.
I had the option of responding to your message personally, but have chosen not to.
I would like to say I am very sorry for all that transpired and that my negative comment to Auto and General was ******** as well as my claim. The reasons for me choosing to do this are pretty simple. I am young and I would like everyone out there to understand when putting in a claim that the insurance company is only validating your claim. If things are untrue. You could face circumstances allot worse off then the reasons as to why you are claiming. I have had it hard the past year and a ******* was the last thing i expected, but due to me not being 100% truthful I was unable to claim and will struggle to take out in insurance in the future.
PLEASE UNDERSTAND THIS IS MY OWN FAULT.
I have chosen to learn from this, no matter if my intentions on my claim were pure. The fact is , ***** is *****.
Auto and General / Telesure, thank you for teaching me a life time lesson and once again, I am deeply sorry.