M
Mathye
1 reviews | Active since Apr 2026
02 Apr 2026, 10:18
Yolisa and Dinah and...
Yolisa and Dinah and heaber did assist me nicely in terms of curtacy car im having the curtacy with me my ongly problem is the car that had an accident it is still not taken nothing is happening at first they promised to come before the 13th of October on Monday they send second sms talking about the 17th💔ðŸ˜
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Auto & General's replyOfficial
02 Apr 2026, 10:27Hello Mathye, we apologize for the experience you’ve described and understand your frustration.
This is not the standard of service we aim to deliver, particularly regarding communication, claim handling, and assessment delays.
Please note your matter has been escalated to our claims team, they will reach out to you with feedback.
Kind regards,
The Auto and general team.
This is not the standard of service we aim to deliver, particularly regarding communication, claim handling, and assessment delays.
Please note your matter has been escalated to our claims team, they will reach out to you with feedback.
Kind regards,
The Auto and general team.
Auto & General's reply02 Apr 2026, 10:27
Official
Hello Mathye, we apologize for the experience you’ve described and understand your frustration.
This is not the standard of service we aim to deliver, particularly regarding communication, claim handling, and assessment delays.
Please note your matter has been escalated to our claims team, they will reach out to you with feedback.
Kind regards,
The Auto and general team.
This is not the standard of service we aim to deliver, particularly regarding communication, claim handling, and assessment delays.
Please note your matter has been escalated to our claims team, they will reach out to you with feedback.
Kind regards,
The Auto and general team.