KM
Kuhle M

1 reviews | Active since Mar 2023

19 Feb 2025, 06:47

Wrong debit date

I’m really over auto and general at this point, I’m really annoyed. They debited me on the 19th and my salary date is the 20th I called in last month to change it and I received a new debicheck mandate that I accepted, but still this month they debited today on the wrong date, my account is on a minus and I will need to pay for fees for an overdrawn account, you better pay me for the R169 that I will incur for these overdrawn fees.

0
Replies (2)
Auto & General
Auto & General's reply19 Feb 2025, 06:54
Official
 Good day, Kuhle
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,

The Auto & General Team

Best regards,

KM
Kuhle M's update20 Feb 2025, 09:01
Reviewer Update
Hi I got debited again today, please do the refund today. I need my money to reflect on my account today.