DS
Dumisile S

1 reviews | Active since Apr 2022

03 Jun 2022, 09:07

Wrong debit date

I am very frustrated with you people.

This morning 11/05/2022, you tried to debit from my account which has insufficient funds. This is not the date/a we have agreed on.in the case where my pay day falls within the weekend ITS SHOULD BE 13th OR 14th OF EACH MONTH. You couldn't wait until Friday to debit from my account. Now I would like to know, who's going to pay for the returnd transaction??😔😔, You have left me with no option but to quit and join the company that would do better than you. Policy number ***.

0
Replies (1)
Auto & General
Auto & General's reply03 Jun 2022, 09:46
Official
Hi  Dumisile,

We would like to apologise for any inconvenience we may have caused.

However, we note that your matter has been resolved.

Apologies again. 

Kind Regards,
The Auto & General Team