sD
sophia D
1 reviews | Active since Jun 2015
23 Jun 2015, 21:47
Written off vehicle..WHY?
Accident on Friday 12 June 2015, in which vehicle's body-work was damaged. A&G arranged for appointment at TC PANEL BEATERS and Assessor on 16 June. Panel beater mailed the quotation with request to A&G. quote: \Please Note: The client does not want the vehicle to be written off! She asks if she is over her available cover
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
24 Jun 2015, 09:41Hello maami,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you and the matter has been escalated to the Assessing Manager's as well as the Claim's Manager to assist in making this decision.
We certainly acknowledge the concerns and frustrations and apologise for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you and the matter has been escalated to the Assessing Manager's as well as the Claim's Manager to assist in making this decision.
We certainly acknowledge the concerns and frustrations and apologise for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply24 Jun 2015, 09:41
Official
Hello maami,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you and the matter has been escalated to the Assessing Manager's as well as the Claim's Manager to assist in making this decision.
We certainly acknowledge the concerns and frustrations and apologise for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you and the matter has been escalated to the Assessing Manager's as well as the Claim's Manager to assist in making this decision.
We certainly acknowledge the concerns and frustrations and apologise for all the inconvenience caused.
Kind Regards,
The Auto & General Team