VB
Veronica B

1 reviews | Active since May 2016

05 Oct 2021, 10:09

Would give a negative star to Auto & General if possible!!!!!

Even after your **** apology, you still refused to pay the claim! Looking at other reviews, this is not exclusive to me! You guys go out of your way not to pay customer claims! Needless to say I am cancelling my policy with you with immediate effect!

0
Replies (2)
Auto & General
Auto & General's reply05 Oct 2021, 10:24
Official
 Hi Veronica,

We would like to apologise for the service you have received.

We will look into this and contact you with feedback.

Kind Regards,
Auto & General Team  
Auto & General
Auto & General's reply18 Oct 2021, 13:59
Official
Hi Veronica,

Thank you for allowing us the opportunity to assist you with this. We trust that you found the resolution of your complaint to your satisfaction.

Regards,

The Auto & General Team