1 reviews | Active since Oct 2016
worst worst service ever
<p>Been trying to claim for a cellphone since21/09 till today my application is still not done been calling some hangup the phone some tell they can't see ifbi have a policy with them as for BRANDA AND PETRO took down my contact details and said they will call me back to check if my application was processed or not even now im still waiting for them to call me back</p> <p>I worsted lots of money buying airtime calling for my claim I could've bought my self a new phone if I knew </p> <p> </p>
We acknowledge receipt of your complaint.
The claim that you are referring to is for a cell phone stand-alone policy, referred to as a Value Added Policy. As discussed with one of our Customer Relation Specialists, we have requested that you are contacted by the claims team claim.
We also apologise for the frustration this has caused, we will investigate and address any/all service failures on an internal basis.
Kind regards,
The Auto and General Team.
We acknowledge receipt of your complaint.
The claim that you are referring to is for a cell phone stand-alone policy, referred to as a Value Added Policy. As discussed with one of our Customer Relation Specialists, we have requested that you are contacted by the claims team claim.
We also apologise for the frustration this has caused, we will investigate and address any/all service failures on an internal basis.
Kind regards,
The Auto and General Team.