Worst service ever - you just lost a major client

<p>I must say I am honestly not impressed with Auto and General at this stage.</p> <p>I have had 3 claims with you guys thus far. And every claim, I had to go to the end of the earth to proof my claim as valid.</p> <p>The first one was the water damages, which you guys declined, and I proofed my point after I had to incur costs of almost 8k to proof it. You sent some plumber out who did not do his checks properly... And still the job is not even finished properly... </p> <p> </p> <p> </p> <p>Secondly was this one now of the bikes - I know that I had the details of the place of incident wrong, but I thought to explain it to everyone as at makro cape gate because everyone knows where that is. On the day of the incident, I had such a difficulty explaining to the police officer where it exactly happened, because he is not afrikaans and when I'm emotional I seriously battle with English. So that is when I decided to rather explain it at Makro, I thought this was simply a matter of putting the incident in the correct suburb.</p> <p>If Auto and General asked me to meet them the premises at thr place of incident, this would have been much easier.</p> <p> Only after 2 weeks I phoned for the first time by the police to ask to meet them at the place of the incident. </p> <p> </p> <p>Still nothing from A&G, after a full month, Jan Owen contacted me first and called me to their office. Asking me all sorts of questions. </p> <p> </p> <p>According to them I lacked sufficient evidence, I then got written statements from both parties whom saw me on that day and sent it through. </p> <p> </p> <p>I am a man of credibility. And will not have my integrity questioned.</p> <p> </p>