tM
themba M
1 reviews | Active since Jan 2016
07 Mar 2019, 09:38
Worst Service Ever From Auto & General
PolicyNo: ********** 09
Worst service provider ever. Claim lodged around January and two months later I still need to call them every day and remind them about their job. Two tablets have not been replaced yet, part of the house painted with another colour that does not complement the whole house, TV still not working as a result of a faulty LNB.
I am recommending no one to get closer to Auto & General. I have learned my lesson. Themba Maseko - ********** 688
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Replies (2)
Auto & General's replyOfficial
07 Mar 2019, 10:14We acknowledge receipt of your complaint.
We will be n contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be n contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply07 Mar 2019, 10:14
Official
We acknowledge receipt of your complaint.
We will be n contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be n contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
07 Mar 2019, 11:25Update:
As discussed, we have reached an agreement about the two replacement items and are giving attention to the different colour that you are not happy about. Final feedback will follow as well as follow up calls to you until this matter is resolved.
Once again, we apologise for the inconvenience this has caused.
Kind Regards,
The Auto & General Team.
As discussed, we have reached an agreement about the two replacement items and are giving attention to the different colour that you are not happy about. Final feedback will follow as well as follow up calls to you until this matter is resolved.
Once again, we apologise for the inconvenience this has caused.
Kind Regards,
The Auto & General Team.
Auto & General's reply07 Mar 2019, 11:25
Official
Update:
As discussed, we have reached an agreement about the two replacement items and are giving attention to the different colour that you are not happy about. Final feedback will follow as well as follow up calls to you until this matter is resolved.
Once again, we apologise for the inconvenience this has caused.
Kind Regards,
The Auto & General Team.
As discussed, we have reached an agreement about the two replacement items and are giving attention to the different colour that you are not happy about. Final feedback will follow as well as follow up calls to you until this matter is resolved.
Once again, we apologise for the inconvenience this has caused.
Kind Regards,
The Auto & General Team.