DM
Dimakatso M
1 reviews | Active since Nov 2017
16 May 2022, 22:03
Worst service ever
My car was involved in an accident on 17th March 2022 and parts were onky ordered on 8 May 2022 estimated arrival 28th May 2022.with no courtesy car. Have been following up daiky weekly with not manager available Lerato Moloi promised tk call me back on 16 April todate nothing. They have the audacity lf increasibg premiums. Conflicting information from them abd repairer Auto R Polokwane and Hyundai head office. Spoke to Elizabeth Maloka from Hyundai giving me conflicting information from PDC regarding estimated arrival time. All this companies dont care about service only debit orders. I regret why i bought Hyundai to have no car for 3 months while paying 7k monthly.
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
17 May 2022, 06:17Good morning Mrs. Mahlakwama
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply17 May 2022, 06:17
Official
Good morning Mrs. Mahlakwama
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
DM
Dimakatso M's updateReviewer Update
17 May 2022, 19:33Without you addressing or resolving my issues this is what you sent
We at Auto & General trust you are satisfied with the finalisation of your claim. To contact us, please click here https://bit.ly/AandGContact. Auth Ins & FSP. I take my hat off you
We at Auto & General trust you are satisfied with the finalisation of your claim. To contact us, please click here https://bit.ly/AandGContact. Auth Ins & FSP. I take my hat off you
DM
Dimakatso M's update17 May 2022, 19:33
Reviewer Update
Without you addressing or resolving my issues this is what you sent
We at Auto & General trust you are satisfied with the finalisation of your claim. To contact us, please click here https://bit.ly/AandGContact. Auth Ins & FSP. I take my hat off you
We at Auto & General trust you are satisfied with the finalisation of your claim. To contact us, please click here https://bit.ly/AandGContact. Auth Ins & FSP. I take my hat off you
Auto & General's replyOfficial
18 May 2022, 08:52Hi Dimakatso,
Apologies for the service, however, the relevant team is looking into your matter.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
Apologies for the service, however, the relevant team is looking into your matter.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply18 May 2022, 08:52
Official
Hi Dimakatso,
Apologies for the service, however, the relevant team is looking into your matter.
They will contact you with feedback.
Kind Regards,
The Auto & General Team
Apologies for the service, however, the relevant team is looking into your matter.
They will contact you with feedback.
Kind Regards,
The Auto & General Team