CN
Corrie N
1 reviews | Active since Apr 2019
02 Apr 2019, 16:49
Worst Service Ever
i took out home content insurance through woolworths , and they are underwritten by auto and general. So every month they are quick to debit my bank account for years but when it was time to claim it takes them weeks to get back to me. I have sent countless emails to them to no avail. Now I'm sitting with a broken fridge and hundreds of rand's of stuff that went rotten because who can live without a fridge and a TV. Until today 2weeks later still no one is getting back to me regarding my claim. I find this to be the worst service ever.
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Replies (2)
Auto & General's replyOfficial
02 Apr 2019, 19:43We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply02 Apr 2019, 19:43
Official
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
03 Apr 2019, 08:32Update:
As discussed, we are giving urgent attention to your claim. You will be supp**** with feedback during the course of the day.
We apologise for the inconvenience caused.
Kind Regards,
The Auto & General Team.
As discussed, we are giving urgent attention to your claim. You will be supp**** with feedback during the course of the day.
We apologise for the inconvenience caused.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply03 Apr 2019, 08:32
Official
Update:
As discussed, we are giving urgent attention to your claim. You will be supp**** with feedback during the course of the day.
We apologise for the inconvenience caused.
Kind Regards,
The Auto & General Team.
As discussed, we are giving urgent attention to your claim. You will be supp**** with feedback during the course of the day.
We apologise for the inconvenience caused.
Kind Regards,
The Auto & General Team.
Best regards,