DM
Delisile M

1 reviews | Active since Sept 2018

11 Oct 2018, 09:00

Worst service

Super terrible insurance. They gave away my personal information to a broker. Consultthe haants have attitude and ***********!!!!! Worst insurance and they debited even though I canceled. They still don't want to give me a refund.

0
Replies (2)
Auto & General
Auto & General's reply11 Oct 2018, 11:58
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,

The Auto & General Team.

Best regards,

Auto & General
Auto & General's reply11 Oct 2018, 15:21
Official

Update:

We have attempted to contact you, without success and a detailed message was left on your voice mail.

We confirm that the refund was processed and that the funds will reflect in your account within a period of three working days, if not sooner.

We further confirm that the broker was appointed on your policy, who will be in dealings with us regarding your policy.

We urge you to contact our Customer Relation Specialist back in order to discuss the matter further.

Kind Regards,
The Auto & General Team.

Best regards,