LZ
Londiwe Z

1 reviews | Active since Jul 2019

29 Jul 2025, 15:57

Worst nightMare.

Please auto and general management look into the motor warranty claims department. I have been given the run around by this department for almost 3 weeks now. The delay tactics are beyond me. I have been sending the same documents for more than 7 times if not more. I wish i read peoples reviews before signing up with them. If they dnt make you hold for more than 20 min they will drop your call.

I could name and shame but i dnt think it will solve this issue.THE WHOLE DEPARTMENT NEEDS MORE TRAINING.

0
Replies (1)
Auto & General
Auto & General's reply29 Jul 2025, 15:59
Official
Hi  Londiwe,

We are disappointed to hear about your service experience.

We will look into your matter and contact you with feedback.

Kind Regards,
The Auto & General Team