RK
Rogan K
1 reviews | Active since Sept 2020
23 Sept 2020, 10:57
Worst Insurer in SA
I haven't even had a policy with this company for a week and I am already bailing. Their customer care is absolutely pathetic, their website is a mess and completely fails to load anything half the time. I also have random, unscheduled and miscellaneous charges going off my account. I'm leaving today!
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
23 Sept 2020, 11:49Hi Rogan,
We don't want to lose you as our client.
We have escalated your matter to our team, they will be in contact with you.
Kind Regards,
The Auto & General Team
We don't want to lose you as our client.
We have escalated your matter to our team, they will be in contact with you.
Kind Regards,
The Auto & General Team
Auto & General's reply23 Sept 2020, 11:49
Official
Hi Rogan,
We don't want to lose you as our client.
We have escalated your matter to our team, they will be in contact with you.
Kind Regards,
The Auto & General Team
We don't want to lose you as our client.
We have escalated your matter to our team, they will be in contact with you.
Kind Regards,
The Auto & General Team
Auto & General's replyOfficial
28 Sept 2020, 14:41Hi Rogan,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Auto & General Team
The Auto & General Team
Auto & General's reply28 Sept 2020, 14:41
Official
Hi Rogan,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Auto & General Team
The Auto & General Team