worst insurance ever
<p>Would not suggest this insurance company too anyone so much money we are paying them every single month on time with out fail and for every clain they claim that it is "wear and tear" really ?? Then why do we have insurance i am sure to cancel this **** insurance asap </p>
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during working hours.
Kind Regards
The Auto & General Team
Update:
One of our Customer Relation Specialist contacted you and the reasons for the rejection of the claim was discussed with you.
We would like to clarify the reason why the claim cannot be paid for:
We refer to the General Terms and Conditions of your policy, in specific, page 9
“We do not indemnify you for:
Wear and tear and breakdown – this includes:
2. gradual deterioration, including rising damp, wear and tear, breakage, depreciation, rust, mildew, perishing or fading.”
In your case we have obtained a report from the supplier who had collected your item. It was confirmed that the damages to the item is caused due to normal wear and tear, as the seal and bearings are damaged due to age.
The claim was subsequently rejected on the specific exclusion. We cannot fault the decision that was made to reject the claim and apologise for not being to assist further.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialist contacted you and the reasons for the rejection of the claim was discussed with you.
We would like to clarify the reason why the claim cannot be paid for:
We refer to the General Terms and Conditions of your policy, in specific, page 9
“We do not indemnify you for:
Wear and tear and breakdown – this includes:
2. gradual deterioration, including rising damp, wear and tear, breakage, depreciation, rust, mildew, perishing or fading.”
In your case we have obtained a report from the supplier who had collected your item. It was confirmed that the damages to the item is caused due to normal wear and tear, as the seal and bearings are damaged due to age.
The claim was subsequently rejected on the specific exclusion. We cannot fault the decision that was made to reject the claim and apologise for not being to assist further.
Kind Regards,
The Auto & General Team.