1 reviews | Active since Jul 2016

20 Oct 2016, 06:39

Worst insurance ever

<p>My motorcycle was ****** in May 2016 and I claimed from them and still did not receive anything from them and it's almost end Ocktober. I had to do all their work for them like going to the police station and get the case sirculation number for them. I will never ever do anything with them again or recommend them to my friend. I feel that are *****ing from me!!!</p>

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Replies (4)
Auto & General
Auto & General's reply20 Oct 2016, 08:15
Official

We acknowledge receipt of your complaint.

We will conduct an investigation into your concerns and provide you with feedback on our findings during the course of the day.

Kind regards,
The Auto and General Team.

's update20 Oct 2016, 08:45
Reviewer Update

I do not believe it cause it's all I hear the past few months

Auto & General
Auto & General's reply20 Oct 2016, 09:02
Official

Update:

One of our Customer Relation Specialists attempted to contact you on the number provided, without success and a message was left on your voice mail.

According to our records, we could not proceed with the claim since we have not received the requested documentation from you.

We have requested that you are contacted by the relevant claims branch to discuss the matter, please expect a call from them soon.

Kind regards,

The Auto and General Team.

Auto & General
Auto & General's reply20 Oct 2016, 15:44
Official

Update:

Our claims department contacted you and the agreement is that you will provide us with the outstanding documentation.

Kind Regards,

The Auto and General Team.