ZK
Zee K

1 reviews | Active since Jun 2016

07 Jun 2016, 09:37

Worst insurance company

<p>I lost my cell phone when it was ****** from me. I have been calling auto general to put in a claims but nothing has been done. I am told they are very busy they cannot help me. I pay for my insurance every month and they cannot even process my claims </p>

0
Replies (2)
Auto & General
Auto & General's reply07 Jun 2016, 10:12
Official

We acknowledge receipt of your complaint, and want to assist you with this matter, however we would need the policy number to do so.

We will appreciate it if you can supply us with your policy number.

Hoping to hear from you soon

Regards,
The Auto & General Team.

Auto & General
Auto & General's reply07 Jun 2016, 12:18
Official

Thank you for assisting us with the requested information. The claim that you are referring to is for a value added policy, which is a stand alone policy.

We have informed the Value Added department about your complaint. Please expect feedback from their claims department soon.

Regards,
The Auto & General Team.