Worst Insurance claims process and horrific reponse times

Over my 25 years of taking out insurance and always in search if a better deal, never in my life have I had such a horrific experience than with Auto and General. I went all in with their motor vehicle business insurance to their motor warranty products and even their VAPs products. Over the last 2 years I have put in numerous claims in each of rather policies and after waiting forever for them to run through their claims process their first instinct is to reject tour claim with no valid reason as to why, why tou enquiry as to why you caught up in telephone tag from department to department as they throw tou around and waste tour time. To them only be told why they rejected it, I would then refute it and provide them reasons and evidence to the contrary and yet no co tinuw to drag it out under review and only to reject it once again. This has not happen with 4 claims I have made and each time the reasons provided were either a T&C that they catch you out with or just twke forever to get back to you. My first claim took me 4 months to process with no successful outcome and me having to take them to the Ombudsman. I. An go on and on about their terrible service, response times, lack of customer support and followup but if you ever review this post. STAY AWAY FROM AUTO AND GENERAL AND THEIR GROUP OF COMPANIES.