Worst insurance!

The worst insurance ever. Been with them for years. On the 1st of August there was a break in at our house. After a claim consultant was at our house and she saw al the damage done etc she let me know that our policy is 100% and that we are not under insured etc. There were 3 tv's, 2 laptops, a tablet, a watch and a camera that was ******. (Our feather duvet & leather bag we did not even try to claim) after weeks we were informed that they will only pay out R27000 (Two of our tvs are were worth more) for the tv's and watch. Nothing said about the rest of the stuff, accept for the laptops - its on my husbands personal vodacom contract, but he mentioned that he uses it for work and there for they will not pay us for it. 2nd of September and the claim is still not settled. We pay them almost R5000 pm for our house, car and caravan insurance and this is the service we get after a traumatising break in? Terrible!!!! Won't recommend them to anyone!