NB
NOMSA B

1 reviews | Active since Jun 2015

04 Aug 2022, 13:37

Worst Customer Service Ever

I got stuck on the roadside for more than 5 hours on the evening of the 29 July until I was assisted by strangers. I spoke to about 5 roadside assist consultants who were not willing to help but kept on sending the Service Provider to the wrong location in Belfast despite having explained that I was in EC not in Mpumalanga. I called until I ran out of airtime and battery. What a terrible service. I will never recommend them to anyone and am shopping for an alternative that will offer value for my premiums.

0
Replies (1)
Auto & General
Auto & General's reply04 Aug 2022, 13:43
Official
Hi Nomsa,

We would like to apologise for the service you have received. 

We will investigate your matter and contact you with feedback.

Kind Regards,
The Auto & General Team