NB
NOMSA B
1 reviews | Active since Jun 2015
04 Aug 2022, 13:37
Worst Customer Service Ever
I got stuck on the roadside for more than 5 hours on the evening of the 29 July until I was assisted by strangers. I spoke to about 5 roadside assist consultants who were not willing to help but kept on sending the Service Provider to the wrong location in Belfast despite having explained that I was in EC not in Mpumalanga. I called until I ran out of airtime and battery. What a terrible service. I will never recommend them to anyone and am shopping for an alternative that will offer value for my premiums.
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Replies (1)Auto & General's replyOfficial
04 Aug 2022, 13:43Hi Nomsa,
We would like to apologise for the service you have received.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply04 Aug 2022, 13:43
Official
Hi Nomsa,
We would like to apologise for the service you have received.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Auto & General Team
