Worst company to deal with

Worst company I have ever dealt with. The staff are inept at their jobs and very rude. I have tried for weeks to find out where to send information they claimed to need without anyone helping me. When I called to cancel my policy the agent could hear me fine until I told her why I was calling and all of a sudden couldn't hear my anymore and cut me off. After that when I called again and started with the reason for my call they kept cutting me off. A different agent kept repeating that she needed my ID number and never gave me a chance to speak. When I spoke over her to give the ID number to her she claimed not to hear me and kept repeating that she needed my ID number before putting me on hold.