SM
Selome M

1 reviews | Active since Mar 2017

20 Feb 2023, 10:24

WORSE SERVICE EVER

Again my Debit order is going off on the 24th of Jan 2023. Who gave you Auth to do so. I have made numerous complaints spoke to your consultants Promised me the Debit will go off on the 25th of each month. WORSE CUSTOMER SERVICE EVER

0
Replies (5)
Auto & General
Auto & General's reply20 Feb 2023, 10:40
Official
Hi  Selome,

We would like to apologise for the inconvenience we have caused.

We will look into your matter and contact you with feedback.

Kind Regards,
The Auto & General Team
SM
Selome M's update20 Feb 2023, 10:42
Reviewer Update
This matter has been going on for Months now. Then one month you get it right then the next we back at it again. When will this ever change
Auto & General
Auto & General's reply20 Feb 2023, 10:55
Official
Apologies again Selome.

Our team will be in touch.

Kind Regards,
The Auto & General Team
SM
Selome M's update20 Feb 2023, 11:00
Reviewer Update
better be
SM
Selome M's update24 Apr 2023, 13:18
Reviewer Update
Good Day Today is the 24th of April 2023 and I have just received notification the Debit order that was scheduled for the 25th of April 2023 was deducted today. How dare you mess with my damn money. Someone needs to call me Urgently. I see you guys can't seem to get it right if not schedule the Debit order for the 26th of each month But someone needs to explain Urgently.