1 reviews | Active since Sept 2014
WONT LISTEN!
<p>i took out car insurance with this lot, and wow what a disaster its been.</p> <p>It took forever to get the paperwork done and I accepted the quote.</p> <p> </p> <p>I told them to deduct on the 15th but than changed it to later when i get paid.</p> <p>As to b e expected from this lot they took the money on the 15th anyway, I now have no money till then due to this crowds inability to listen and complete incompetence.</p> <p> </p> <p>I in the past thad a policy with this lot and cancelled it as they are affiliated to 1 Life, i would rather deal directly with the devil than with them.</p> <p> </p> <p>Auto and general take your policy and do what you want with it as i want nothing to do with you crowd ever again</p> <p>SHOCKING SERVICE!!!</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist, we sincerely apologise for the fact that the deduction date was not changed as requested. The service failure will be addressed on an internal basis.
As agreed, please assist us with a copy of your statement in order for us to process the refund. We have also arranged with one of our Customer Care consultants to make contact with you to do the necessary changes.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist, we sincerely apologise for the fact that the deduction date was not changed as requested. The service failure will be addressed on an internal basis.
As agreed, please assist us with a copy of your statement in order for us to process the refund. We have also arranged with one of our Customer Care consultants to make contact with you to do the necessary changes.
Kind Regards,
The Auto & General Team.