LS
Lynne S

1 reviews | Active since Mar 2020

14 May 2025, 18:38

WHY MUST I CHASE YOU TO PAY YOU

I have been phoning, emailing back and forth but they won't let me pay. They keep promising to send my push links that never arrived to both our phone numbers. I need to have this updated urgently but no one calls me! Please urgently phone me on *** so that I can pay!!! Also your debit order instruction came through 8 times in 10 minutes so that's why it didn't work

0
Replies (2)
Auto & General
Auto & General's reply14 May 2025, 18:44
Official
 Hi Lynne,

 We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 

 Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

 Kind Regards,

 The Auto & General Team 
LS
Lynne S's update22 May 2025, 07:19
Reviewer Update
YOU STILL HAVE NOT CONTACTED ME!!!
I asked you to phone me on my new phone number and update it in the system *** but still you have the wrong number and still you don't phone me to fix this issue!