NN
Nombali N
1 reviews | Active since Dec 2019
27 Dec 2019, 14:23
Why auto and general adding another stress to my depression
Hi. I made a car claim with auto and general on the 7th. I’ve been sending and replying back to all their emails. To my surprise they acting as if they are a medical aid insurance, keep asking for my hospital details instead of being worried about fixing my car. And their so called Shanice keeps sending me emails asking for the same thing over and over again . I’ve been diagnosed with depression since 2017 after my kids got ****d and I really don’t need this delay. I pay every months now they are not keeping up their agreement of fixing the car.
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
27 Dec 2019, 14:44Hi Nombali,
We are concerned to hear about your service experience and would like to assist you.
Please send us a private inbox message with your policy number in order to refer your matter to our team to look into and get them to contact you with feedback.
Kind Regards,
The Auto and General Team.
We are concerned to hear about your service experience and would like to assist you.
Please send us a private inbox message with your policy number in order to refer your matter to our team to look into and get them to contact you with feedback.
Kind Regards,
The Auto and General Team.
Auto & General's reply27 Dec 2019, 14:44
Official
Hi Nombali,
We are concerned to hear about your service experience and would like to assist you.
Please send us a private inbox message with your policy number in order to refer your matter to our team to look into and get them to contact you with feedback.
Kind Regards,
The Auto and General Team.
We are concerned to hear about your service experience and would like to assist you.
Please send us a private inbox message with your policy number in order to refer your matter to our team to look into and get them to contact you with feedback.
Kind Regards,
The Auto and General Team.
NN
Nombali N's updateReviewer Update
27 Dec 2019, 18:58I had a blackout while I was driving in the morning, accidentally I knocked another car and my car sustained a major damage and they wanna investigates the reason for the blackout, I’m a depression case I took medication to sleep and i might have taken it a bit late at night and it was still working while I was on my way to work. Shanice is busy saying that the management wants the reason for the blackout, really really what is it that I’ve been paying for, was it medical insurance or car insurance?????
NN
Nombali N's update27 Dec 2019, 18:58
Reviewer Update
I had a blackout while I was driving in the morning, accidentally I knocked another car and my car sustained a major damage and they wanna investigates the reason for the blackout, I’m a depression case I took medication to sleep and i might have taken it a bit late at night and it was still working while I was on my way to work. Shanice is busy saying that the management wants the reason for the blackout, really really what is it that I’ve been paying for, was it medical insurance or car insurance?????