1 reviews | Active since Jul 2012
What a wastebof premiums . Shame on you .pathetic is more like it
If I could give a 0 star I would
I am completely and utterly dissapointed in auto and general warranties. My car didn't start on 1st January after coming off a highway from. A resort. They towed my car to a dealership who does not deal with auto and general I had to play middleman between nmi Ford Alberton and the insurer. Since the 1stvive been waiting on the assessment to be done. Today they decided they want to decline my claim . My clutch which is the problem is apparently not covered under the warranty. The dayvi took the cover the consultant clearly told me the clutch is covered the brakes and and and. They claiming the clutch h is wear and tear. My argument is if that was the case then why such cover ? Also none of my services history show the clutch was an issue. My carvisbonly of R45890 k.ms . I am so frustrated . I wish I never left first for woman. Their service was better. Auto and general is really not what i expected. I have not had my car since 2st January. If I knew that you would find reasons to refute claims I would not have switched to.you .. Also there was no conversation with the consultant about wear. And tear . Why would you take such cover if wear and yearns not covered. My car seized to work. I drive to Eisenhower and it swit he'd off on my return that to me is mechanical failure. Why is it not seen as such. Tbete was no warning in any servi e history that said the clutch is a problem. I am so angry and dissapointed in you. All the calls to you and to Nmi Ford. Its not my job to liase with the repaired. Why was my car towed to somewhere that you dont deal with . Why?????
This has been 20 days of total frustration
I am sooooooo dissponted in you .
Your service is not good . I wouldn't recommend anyone to take insurance with you ...
What a waste of premiums ..religiously every month and now this ****.
Shamenin you auto and general shame on you
My car failed mechanically and you know that
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns
Kind Regards,
The Auto & General Team
