LM
Lifa M
1 reviews | Active since Jul 2023
26 Mar 2024, 08:46
What a waste...
It was Friday when I Joined Auto & General car insurance, then over the weekend I had a change of mind due to reviews about their business, then decided to cancel following Monday, received Cancellation confirmation letter, Tuesday they deduct their premium, like how do you deduct money after cancelation 😒😒😒 so ****ed. I can't even reverse it through my bank, now they say I have to wait 7-10 working days for my money, but they so quick in deducting money on my account.
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
26 Mar 2024, 08:51Hi Lifa,
We do apologise for the inconvenience this has caused. However, we note that a request has been sent to a manager to process your refund.
Apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the inconvenience this has caused. However, we note that a request has been sent to a manager to process your refund.
Apologies again.
Kind Regards,
The Auto & General Team
Auto & General's reply26 Mar 2024, 08:51
Official
Hi Lifa,
We do apologise for the inconvenience this has caused. However, we note that a request has been sent to a manager to process your refund.
Apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the inconvenience this has caused. However, we note that a request has been sent to a manager to process your refund.
Apologies again.
Kind Regards,
The Auto & General Team
LM
Lifa M's updateReviewer Update
26 Mar 2024, 09:09May they process it faster like you deduct... 7-10 working days is too long for my hard earned money.
LM
Lifa M's update26 Mar 2024, 09:09
Reviewer Update
May they process it faster like you deduct... 7-10 working days is too long for my hard earned money.
Auto & General's replyOfficial
26 Mar 2024, 16:05Hi Lifa,
We will send your request to the correct department for you to be assisted.
Kind Regards,
The Auto & General Team
We will send your request to the correct department for you to be assisted.
Kind Regards,
The Auto & General Team
Auto & General's reply26 Mar 2024, 16:05
Official
Hi Lifa,
We will send your request to the correct department for you to be assisted.
Kind Regards,
The Auto & General Team
We will send your request to the correct department for you to be assisted.
Kind Regards,
The Auto & General Team