What a JOKE!!

<p>After numerous calls to the Auto and General call centre STILL no answer. A year ago i moved from first for woman to Auto and General. I was advised that they will cancel my policy with first for woman as they were underwritten by Auto and General. Needless to say i discovered a year later that this was NOT done. I paid double premiums for over a year. I phoned Auto and General and was advised that it was a mistake on their side. They will rectify it and pay back the money. 2 weeks later i received numerous payments. But only HALF the money was paid back to me. When i phone regarding the rest of the money i always get the same answer. An agent will phone you shortly. I'M NOW FED UP WITH ALL THE LIES!!! I also recently had a claim on my house that i rented out and the claim was declined. I am STILL awaiting a reason and a report of WHY and on WHAT grounds my claim was declined. What is the point of having insurance??? When you need to claim damages to property it gets declined WHILE they still owe me over 6 month's premiums???? I am struggling now for over 2 months!!!</p>