bM
boitumelo M

1 reviews | Active since Jan 2017

02 Apr 2023, 09:11

WAS IT A CRIME TO MAKE A MERE QUOTE WITH YOU. A QUOTE TURNED INTO PREMIUM WITHOUT YOUR CONS

Was it a crime to make quote with you. Tell how and with whom consent did give you the right to deduct premium from my account because if i recall clearly with the ref of the call we had I did specify clearly that I want to compare the prices now suddenly the premium goes off my account who said I'm moving from where iam to you. Because I kept on telling you that I want the quote to compare and if im interested will get back to you and I've never called you but yet the premium went ...

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Replies (2)
Auto & General
Auto & General's reply02 Apr 2023, 09:15
Official
 Hi Boitumelo, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
 The Auto & General Team 
bM
boitumelo M's update03 Apr 2023, 17:20
Reviewer Update
Thanks to the Manager for stepping in and resolving this matter, I really appreciate your effort, the matter has been resolved.