DM
Derrick M
1 reviews | Active since Oct 2023
31 Jan 2024, 18:46
Warranty
Very poor service received I took out a warranty cover with auto & general. My car had Trasmission issues 11 January 2024,Took my car for assessment & quotation was made by service dealer. Firstly it's a hustle to talk to their consultants cause u'll be on hold . I got my claim registered 12 January 2024 and an automated massage was sent that I'll be consulted within the next 24-48hrs & 2 weeks down the line I'm still waiting , Verry very bad service.
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Replies (2)
Auto & General's replyOfficial
31 Jan 2024, 18:54 Good day Mr Derrick Mphelane. We are disappointed to hear about your service experience. Please allow us to escalate your query to the correct department in order for them to contact you back as soon as possible.
Kind regards,
The Auto & General team
Kind regards,
The Auto & General team
Auto & General's reply31 Jan 2024, 18:54
Official
Good day Mr Derrick Mphelane. We are disappointed to hear about your service experience. Please allow us to escalate your query to the correct department in order for them to contact you back as soon as possible.
Kind regards,
The Auto & General team
Kind regards,
The Auto & General team
DM
Derrick M's updateReviewer Update
07 Feb 2024, 21:58No thank you, the treatmen receive, luck of response I have cancelled the warranty, never ever auto & general insurance again dankie
DM
Derrick M's update07 Feb 2024, 21:58
Reviewer Update
No thank you, the treatmen receive, luck of response I have cancelled the warranty, never ever auto & general insurance again dankie