Hellopeter
Share Your Experience
SQ
Siphiwe Q

1 reviews | Active since Feb 2024

23 Feb 2024, 15:12

Warranty

I made claim for a warranty and you guys never did anything,it's been 3 weeks.when ever I call I get out in hold for 2 hours.

0
Replies (7)
Auto & General
Auto & General's reply23 Feb 2024, 15:18
Official
Good day Siphiwe, 

Thank you for contacting us. 

We are sorry for the service you have received.

One of our consultants tried to call you twice yesterday and both times the call went to voicemail.

We will request that they call you again.

Kind regards, 
The Auto & General Team
SQ
Siphiwe Q's update23 Feb 2024, 15:20
Reviewer Update
I didn't get any call from you guys .
Auto & General
Auto & General's reply23 Feb 2024, 15:25
Official
We have requested the claims department to call you again.

Kind regards,
The Auto & General Team
SQ
Siphiwe Q's update23 Feb 2024, 15:27
Reviewer Update
Ok I will wait for the call.
Auto & General
Auto & General's reply23 Feb 2024, 15:34
Official
Thank you 
SQ
Siphiwe Q's update26 Feb 2024, 09:58
Reviewer Update
Morning still no call as I anticipated..
SQ
Siphiwe Q's update26 Feb 2024, 14:56
Reviewer Update
Good day,

This clearly show tha you guys care about money and nothing else,
How long must it take for one to have a claim attended to?
Even now this is no priority to you..