1 reviews | Active since Apr 2016
Very Unprofessional call centre etiquette
<p>So I get a call from a lady in your call centre wanting to "save" me money on my car insurance. No: ********** , fortunately for her I did not catch her name. I was polite the whole time and told her, I am not interested, and she just cuts me off. No thank you for your time or anything....</p> <p> </p> <p>Guess now I know what kind of service I would have recieved if you employ people like her. Pathetic</p> <p> teach them some manners please.</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without any succcess and a message was left on your voice mail.
We will appreciate it of you will contact us back in order to discuss this matter as this behaviour will not be tolerated.
Thank you for bringing this matter to our attention, we are looking forward to hear from you and apologise for the inconvenience this has caused.
Kind regards,
The Auto and General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without any succcess and a message was left on your voice mail.
We will appreciate it of you will contact us back in order to discuss this matter as this behaviour will not be tolerated.
Thank you for bringing this matter to our attention, we are looking forward to hear from you and apologise for the inconvenience this has caused.
Kind regards,
The Auto and General Team.