very rude and ******

Involved in an accident no response from auto and general. Eventually spoke to Mr Roodt who just told me that my car is too old although i am paying them R1547.00 per a month. Today I'm left without a vehicle as auto and general took away courtesy car and refused to extend the hire. Still have no response from them regarding my car . Auto and general is very uncaring towards me and is very ******s towards me. Not 1 person from management even called me after i left messages on the website complaining about the service . I have never claimed from my insurance in the past 10 years ...and for the first claim that ihabe logged they are just giving the run around. Will never advise anybody to be part ofauto and general. Really disgusted in the way I'm being treated. Realised that i ineed to change my insurance with immediate effect