JT
Julia T
1 reviews | Active since Oct 2021
07 Apr 2022, 13:47
Very poor service!
I got a very bad service from auto and general insurance when i claimed for tyres and rims. We were not told about the excess fee when my husband and I took the policy but when we claimed last month we were only given R250 for two tyres! Never been so disappointed! I want all my premiums that i paid for tyres and rims and scratch and dent insurance!
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Auto & General's replyOfficial
07 Apr 2022, 13:55Hi Julia,
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Auto & General Team
Auto & General's reply07 Apr 2022, 13:55
Official
Hi Julia,
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Auto & General Team