Very poor insurance company and even worst panel b

I recently had accident damage to my vehicle. I followed procedures regarding the claim and Auto and General appointed Auto Magic as repairer of my vehicle. I had no choice where the vehicle will be fixed.<br> <br> After two weeks I was informed the vehicle was ready for collection. Arriving at Auto Magic I immediately spotted problems. Incorrect nudgebar was fitted with home made brackets, the paint job that was done is extremely poor, the (new) bumper was scratched where they tried to attach the nudgebar. When I tried to start the vehicle, the battery was flat. The driver and passenger seats covers have marks on it. The passenger front are extremely dirty. I had to replace the battery.<br> <br> I refused to sign the release and make excess payment. I have then tried to contact Auto Magic and complain, but have not yet been able to reach them.<br> <br> I logged a complaint at Auto and General, but they have not called me back either.<br> <br> This is extremely poor!