EC
Enver C
1 reviews | Active since Mar 2009
02 Aug 2023, 09:19
Very Disappointed - No Feedback
Requested a call back for a quote on Thursday and received a call from Sindiswa Cele on Thursday 27 July and asked if I could send her my policy schedule for her to do a quote. She said no problem, she sent me an email and I rep**** with my schedule. Despite her calling me, I was still hounded by other consultants that day wanting to quote me. To date I have not received the quote or any feedback from her. I sent her an email yesterday asking for feedback and still no reply from her....If A&G cant even reply to emails, I can only imagine what their service as a client is like
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Replies (3)0
Replies (3)
Auto & General's replyOfficial
02 Aug 2023, 09:26Good day Mr E Chetty. We are disappointed to hear about your service experience. We will get the correct team to be in contact with you.
Kind regards,
The Auto & General team
Auto & General's reply02 Aug 2023, 09:26
Official
Good day Mr E Chetty. We are disappointed to hear about your service experience. We will get the correct team to be in contact with you.
Kind regards,
The Auto & General team
Auto & General's replyOfficial
02 Aug 2023, 10:36Good day Mr E Chetty
Please can you provide us with your policy number as we are not able to trace an active policy with your ID number, cellphone number or email address.
Regards
Auto & Geneal team
Please can you provide us with your policy number as we are not able to trace an active policy with your ID number, cellphone number or email address.
Regards
Auto & Geneal team
Auto & General's reply02 Aug 2023, 10:36
Official
Good day Mr E Chetty
Please can you provide us with your policy number as we are not able to trace an active policy with your ID number, cellphone number or email address.
Regards
Auto & Geneal team
Please can you provide us with your policy number as we are not able to trace an active policy with your ID number, cellphone number or email address.
Regards
Auto & Geneal team
EC
Enver C's updateReviewer Update
02 Aug 2023, 10:53You cant find me on your system because I am not a client of yours!!!!
My complaint clearly states that I requested a callback for a "Quote" and I sent her my policy schedule......Doesnt that mean that I am not a client of yours? Why would I send her my policy schedule and ask her for a quote If I was a client of yours????????
My complaint clearly states that I requested a callback for a "Quote" and I sent her my policy schedule......Doesnt that mean that I am not a client of yours? Why would I send her my policy schedule and ask her for a quote If I was a client of yours????????
EC
Enver C's update02 Aug 2023, 10:53
Reviewer Update
You cant find me on your system because I am not a client of yours!!!!
My complaint clearly states that I requested a callback for a "Quote" and I sent her my policy schedule......Doesnt that mean that I am not a client of yours? Why would I send her my policy schedule and ask her for a quote If I was a client of yours????????
My complaint clearly states that I requested a callback for a "Quote" and I sent her my policy schedule......Doesnt that mean that I am not a client of yours? Why would I send her my policy schedule and ask her for a quote If I was a client of yours????????