Very disappointed by the service of Auto and General two weeks ago I got a call that our car is going to be lifted from renew it to BMW ARC in Sandton to be fixed last week we got a call from Auto and General that they have now hired external Assessor, wh

Very disappointed by the service of Auto and General two weeks ago I got a call that our car is going to be lifted from renew it to BMW ARC in Sandton to be fixed last week we got a call from Auto and General that they have now hired external Assessor, when I enquire the internal Assessor did not want to give me a quote from BMW I had to call the call centre only to find out that the cost for fixing it’s over 1 Million rand hence the now change of events. I have paid this Auto and General R9093,00 a month with no Claim for almost past three years no claim on this car or other cars that we have with them which total payment is about R27 000,00 a month but with this first claim we experiencing so much unfair treatment Claim number : ***