Very disappointed

I've just experienced the worst service ever from Auto and General, people should know that the kind of service they advertise is all just smoke and mirrors. I was in an accident on the 23sept 18 and put in a claim they assist with tow truck and courtesy which they said would be for 30 days. On the 16/10/18 received a call from one of their agents telling me that my claim has been rejected based on a question which was not answered correctly and that they had no record of my glass inspection and also that they are cancelling my policy with immediate effect and refunding me back my October premium. also that i should return the courtesy by the next day, remember i stay in springbok so had to drive to upington and im left with no vehicle. what kind of ******** are we dealing with here. you are not getting away with this.