Very bad claim service

Item: Auto & General
Rating: 1

We are struggling with a claim for the ceiling of one of the rooms in the house that was damaged during a storm since the 28th of August 2019. Yesterday the lady told me she would give me an answer before 15:00 but until now I did not hear from her.

Helpful (0)

Replies (3)

Auto & General's replyOfficial

22 Oct 2019, 15:32

Hi Marietta,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

Auto & General's reply22 Oct 2019, 15:32

Official

Hi Marietta,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

's updateReviewer Update

23 Oct 2019, 15:35

Thank you for your quick response and helping us sort out the problem

's update23 Oct 2019, 15:35

Reviewer Update

Thank you for your quick response and helping us sort out the problem

Auto & General's replyOfficial

23 Oct 2019, 15:38

Update:
You are most welcome. We confirm that the claim has been finalised and that you will be contacted shortly by our claims team who will discuss settlement with you.
Please feel free to contact our Services Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.

Auto & General's reply23 Oct 2019, 15:38

Official