VERY BAD AFTERSALES SERVICE!!!!!

Policy No: *** History:- Wedenesday 23rd September - Received the policy via email after call from consultant - Vehicle Inspection needed to be done within 24/48 hours otherwise NO COVER? Monday 28th September - sent a mail to A&G asking where to do the Vehicle Inspection? NO REPLY? Called First for Women and was helped immediately with a policy! Reversed the A&G installment for September & October Again for November - no calls received? Today 12th November 2020 @ 13:55 - I receive a call asking if I still need insurance? - I told the lady that I have cancelled the policy because no-one gets back to me regarding the Vehicle Inspection? I also stated that I was about to go into a meeting @ 14:00 - I was told that if I do not go through the "Policy Cancellation Procedures" with her, they will continue to deduct the instalment! NO "MAY I CALL YOU BACK LATER" THIS IS WHY I CANCELLED THIS POLICY - AUTO & GENERAL ARE ONLY CONCERNED WITH THE PAYMENT AND NO AFTER SALES SERVICE!!!!!