AF
Ana-li Frina

1 reviews | Active since Feb 2011

05 Dec 2024, 09:08

Verseker no service Autogen no service

6 N9vemb3r 2024 put in a lighting damage claim and eventually got through to A man by the name Franco Du Preez told him what happened I sent screenshot of everything required he never responded much eventually my computer was picked up I then received a call from another person many weeks later who fid not know what was going on eventually after l9ng conversation he said he would re submit the claim as Franco fid it incorrectly I have in total sent Franco 10 emails the times I have managed to get Franco on line it was flus5ered excuses that he was busy but i am also a client?I am in desperation podting as i have no alternative here. During a long period struggling to get reaction one Assessor also called and it was clear she knew not much sbout anything

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Replies (1)
Auto & General
Auto & General's reply05 Dec 2024, 14:18
Official
Hi Ana-li Frina

 We acknowledge the receipt of your complaint. 

Please note that we have escalated the matter to the relevant department. 

Kind regards,
 
The Auto & General Team