CS
CHantel S

1 reviews | Active since Dec 2011

13 Feb 2020, 08:36

Useless piece of **** company to insure your properties with

Apparently the policy for our structure of our investment property is USELESS. Our claim was rejected as there is no proof of storm damage. So in other words they have sufficient historical weather data to prove that there was no storms in a high rainfall area during a certain period in time as this is the only way to prove there was no storm.

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Replies (1)
Auto & General
Auto & General's reply13 Feb 2020, 11:12
Official
Hi Chantel,

We acknowledge receipt of your complaint.

Your matter has been escalated to our Internal Disputes Resolution team to review the decision that has been taken on your claim.

They will contact you with feedback on your matter.

Kind Regards,
The Auto and General Team.