Useless Insurance

<p>On Wednesday night at around (23:00) we had a Tyre burst in Braamfisher. sadly we couldn't change the tyre due to a lock nut key. so i called auto &amp; general and they never picked up, i ended up calling the medical helpline to get me through to the roadside and towing assist and finally i get through after a good 30min struggle. they finally assigned someone to come tow us. the guy cancelled on us and said someone else who is closer to us will come. that was now at around 1:30am, the next person never came. i waited till 2:00am when finally the insurance called me and said the first towing company said they cant get hold of me, which was a lie because he cancelled and said they will assign a closer towing company, which never happened. a lady by the name of Ofentse called and said they struggling to find another towing company cos all companies are in the North. in the end i had to get my own towing company and pay money from my own pocket while every month i pay money to a useless insurance. im super angry at Auto &amp; general because my life was in danger and no one was willing to help me yet you say you have a 24hour roadside and towing assist. lies. Auto &amp; General you are useless and only care about money but never about peoples lives. i was stranded for hours and you couldn't help. also, please fix your roadside &amp; towing assist helpline. Does that show that you care about peoples lives? I could have died. anything could have happened to me and my passengers. I'm really angry and disappointed by your service. you proved that you only need our money but don't care about people.</p>