DH
Dash H
1 reviews | Active since Jul 2012
13 Jun 2025, 13:31
Useless
I've been paying BetterSure for an insurance policy for over 9 years and my first (very small) claim just got denied for nonsense reasons, I don't know why the company changed and also apparently nothing is really covered as they will just come with an excuse.
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
13 Jun 2025, 13:34Hi Mr Hawkins.
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
Auto & General's reply13 Jun 2025, 13:34
Official
Hi Mr Hawkins.
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
DH
Dash H's updateReviewer Update
15 Jun 2025, 06:12Still waiting for any hope of a resolution
DH
Dash H's update15 Jun 2025, 06:12
Reviewer Update
Still waiting for any hope of a resolution
Auto & General's replyOfficial
15 Jun 2025, 08:03Good day Dash,
Thank you for contacting us.
Kindly note out team will reach out to you, during office hours.
Regards
The Auto & General Team
Thank you for contacting us.
Kindly note out team will reach out to you, during office hours.
Regards
The Auto & General Team
Auto & General's reply15 Jun 2025, 08:03
Official
Good day Dash,
Thank you for contacting us.
Kindly note out team will reach out to you, during office hours.
Regards
The Auto & General Team
Thank you for contacting us.
Kindly note out team will reach out to you, during office hours.
Regards
The Auto & General Team