Unwanted Calls from Auto & General VAPS

Dear Auto & General VAPS Team,

I am writing to formally complain about the continuous and unwanted sales calls I have been receiving from the Auto & General VAPS Sales team regarding the reactivation of Scratch & Dent cover.

I have already made it clear that the vehicle concerned was written off and that the relevant cover was cancelled. Despite this, I continue to receive calls from your sales team almost every day.

The calls are particularly disruptive as I receive them while attending work meetings and carrying out my professional duties. Blocking individual numbers has also not resolved the issue, as calls continue to be made from different extension numbers.

The following numbers have been contacting me:

*** *** *** *** *** ***

I hereby request that my telephone number be immediately removed from all VAPS sales and marketing call lists and that no further sales calls be made to me regarding this or any other VAPS product.

Please also confirm in writing:

That my request has been recorded; That my number has been removed from the relevant marketing/sales lists; That no further calls will be made regarding the cancelled Scratch & Dent cover; and The complaint/reference number allocated to this matter.

I have already attempted to resolve this informally, but the calls have continued. I therefore expect this matter to be addressed urgently.

Please treat this as a formal complaint regarding unwanted and repetitive sales communication.